ELFI Shop Shipping Policy

Introduction

Welcome to ELFI Shop, your premier destination for unique and innovative products. We're committed to delivering excellence not just through our products but also through our service. Below is our comprehensive Shipping Policy designed to ensure a smooth, transparent, and efficient delivery process.

Order Processing

• Prompt Processing: We aim to process all orders within 1-2 business days. During peak seasons or sales, processing times may extend slightly.
• Confirmation and Updates: Once your order is placed, you'll receive a confirmation email followed by another email with your tracking information once your order ships.

Shipping Methods and Costs

• Domestic Shipping: We offer standard shipping for all domestic orders, with delivery times typically between 3-7 business days, depending on your location.
• International Shipping: ELFI Shop is thrilled to serve customers around the globe. International shipping times vary by destination but generally fall within 7-21 business days.
• Shipping Costs: Shipping fees are calculated based on package weight and destination. These details will be provided at checkout before you finalize your purchase.

Delivery Times

Expected Delivery: While we strive to get your order to you as quickly as possible, actual delivery times may vary due to factors outside our control, such as carrier delays or customs processing for international orders.

Tracking Your Package: All orders come with a tracking number, allowing you to monitor your package's journey to your doorstep.

International Orders

• Customs and Duties: Customers are responsible for any customs and import taxes that may apply. ELFI Shop is not responsible for delays due to customs.
• Shipping Restrictions: Please note that certain items may not be shipped to all countries due to international regulations.

Changes and Cancellations

Modifying Orders: If you need to change or cancel your order, please contact us within 24 hours of placing the order. We're unable to modify orders once they've been shipped.

Damaged or Lost Orders

Report Issues: Should your order arrive damaged or if it's lost in transit, please contact our customer support team immediately. We're here to help resolve the issue promptly.

Conclusion

At ELFI Shop, we're dedicated to ensuring that your shopping experience is as enjoyable and hassle-free as possible. Our Shipping Policy is designed to provide clarity and confidence as you shop with us. Should you have any questions, our customer service team is just an email or phone call away.

Thank you for choosing ELFI Shop. We look forward to serving you!